Cancellations must be received by 4:30pm (OR the date noted in your registration confirmation email) to qualify for a full refund, after which all registrations are final and no refunds will be issued. Substitution of attendees from the same district/organization will be allowed up to the day of the event.
In the event a workshop is canceled by SWWC, a full refund will be given. The SWWC representative coordinating the canceled event will notify registered attendees that the refund will be occurring and once initiated, the refund will post on the account for the credit card utilized for payment within 24 to 48 hours.
This cancellation policy, including specific cancellation details provided in event registration information, will be followed when determining if a refund will be issued for cancellations that are not the decision of SWWC.